In this episode, Natalia is back with Jennifer Egelnick, a Strategic Change and Transformation professional. We discuss the impact of change fatigue from the COVID-19 pandemic and how to be successful as a change professional in delivery and advisory in the current climate. We break down advice for change management professionals and what leadership should be thinking about. Core components of our advice include the power of empathy and one-on-one conversations and the value of repeated and constant communications. We also talk about one (funny, but dark) silver lining of working from home in a global pandemic, and the importance of boundaries and clear communication with sponsors and stakeholders about constraints and impact.
In this episode, Natalia is joined by Jennifer Egelnick, a change management professional working in strategic change and transformation. We talk about the impact of COVID-19 on change management and change execution in organizations. Change fatigue and burnout are part of the environment of change in 2020 and 2021 - and we talk about strategies on how to be a successful change leader in this context. Typically when we talk about change fatigue, we mean that people are getting tired of the change we are leading, it is typically the lowest point in a change curve. But, what can we do in an environment when the fatigue isn't something that you can control? When we filmed this, it was the end of December, 2020, after another lockdown had been announced in our region and schools were closed. Within the context of a public health crisis, how does the external context that we can't control affect our ability to make change happen? We discuss the burdens that people are carrying with them, the "backpack of bricks" and the role of empathy and advocacy in how to work through this difficult period when we are still expected to deliver change.
Change: The Conversation - Episode 6 - The power of storytelling in change management sustainability
In the third episode of the series on embedded change and change momentum, Natalia and Melanie McLagan break down the impact of storytelling in developing strong change momentum. Change Management is more than just top-down planning and execution -- connecting with people requires storytelling and making change meaningful and relatable for the people affected. What makes a good story for change is that it is based on the experiences of people involved. We describe how storytelling is a key tool for change champions and helps people relate to the change. We tell a few stories from the trenches about how we've encountered, developed and used stories as a powerful tool to bring about change. We talk about how compelling, actionable and relatable stories are the key to creating a desire for change and momentum towards the future state.
In Episode 5, Natalia and Melanie McLagan talk about the power of formal and information social networks within organizations that drive the success of change initiatives. Using change champions who have strong relationships and networks in creating change momentum is what makes change successful. We break down who makes an ideal change champion, and how cultural leaders lead beyond their positions. Melanie talks about her experience leading in Lean and how the principles of Lean and Lean for service create trust, going to where the work is being done, and not focusing on how well people perform in their roles. When looking for opportunities to spark transformation and change, trust and the harnessing of social networks are two key areas that will impact success.
In Episode 4, Natalia is joined by Melanie McLagan for a series of conversations on embedded change and the difference between change management and change momentum. How do we create change momentum in organizations to bring about lasting and sustainable change? Often strategic planning and other initiatives bring to light that change needs to happen. So, when the intention of change is clear, we can create strong momentum with the people who need to make the changes real. Hear from two experts on how we make the future state meaningful for people in organizations, link it to an agile approach and how change can be responsive and iterative to create great value for people, leaders and organizations.
Natalia is back with Nancy Gill to talk more about organizational politics in Episode 3. What does it take to be able to use politics to your advantage in change initiatives? Learn from Nancy and Natalia as they break down potential strategies and solutions.
In Episode 2, Natalia catches up with Nancy Gill, an expert in Change Management who works as an independent consultant. Nancy and Natalia talk about organizational politics and how they can have an impact, good or bad, on change initiatives.
Introducing the first episode of Change: The Conversation.
In Episode 1 Natalia speaks with Joanne Acri from Junction Collective about how recruiting has changed in the new virtual world. Hear an amazing story about how a new executive took on a leadership role in an organization and found a unique way to connect with the team.
Change: The Conversation
Tune in for conversations about change management where we seek out business leaders and talk about their experience managing and navigating change. Hear stories about change from the people who have experienced it, led it and created amazing results. Watch all videos in the series here