S1 E31: Pushing the Boulder up a Hill

So what if you actually want to change your culture?  This episode walks through the steps and the requirements to build a cultural change.

I make the case that culture is a leadership responsibility as if follows the organization’s operating model and strategy.  Also, the importance of leadership in demonstrating the desired cultural behaviors through their interactions and behaviors goes a long way to build trust. 

I talk through how to handle mistakes, the importance of accountability and what to do if there are people who just won’t change (hint, we covered this in a previous episode) 


Fully captioned videos are available on YouTube