Did you know that the first change management theory was introduced in the 1950s? Change Management is a relatively new field of study and research and it is evolving at a very fast pace.
This episode acts as a primer for the key theories and models that have built the foundation of change management and is great for those who want to learn more about change, and the leading practices out there. I start with Lewin's first model, and talk through the leading methodologies including Kotter's 8 step model, Jeff Hiatt's ADKAR, Bridges - Managing Transitions, Kübler-Ross's change curve and McKinsey's 7S model. I also touch on the two published "fables" that introduce the concept of change management in story form, "Our Iceberg is Melting" and "Who Moved my Cheese". I briefly talk about why to apply each model, some pros and cons, and hint at where the practice is going. All of the references to published works are below, I hope you find this helpful as a primer and intro reading list for the field of Change Management! Fully captioned videos are available on YouTube If you're considering purchasing any of the resources we mention in the podcast, consider doing so through one of our affiliate links below! This is an easy way to support the podcast, by commision from your favourite retailer. Think of it as our virtual "tip jar"!
References to Other Work
The Change Curve - Elisabeth Kübler-Ross
Lewin's Model - (Freeze, Unfreeze, Re-Freeze) McKinsey on the 7s Model
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The previous episode was recorded on February 11th, and since the additional events of the past week and weekend, there were a few more things to add to the episode from this week.
We continue to wrestle with an extremely negative outcome of change in society, and there are ways to come out of this. However, there is no freedom without accountability or responsibility. Empathy and accountability have to go hand-in-hand as we move forward, and leadership needs to be present and hold people accountable. This is not easy. This goes to the edge of my practice in change, so for this episode specifically, I've included more resources for your consideration below: My article: Change Resistance and the Role of Leadership (in response to Jan 6, 2021): https://www.charthouse.ca/articlesandevents/change-resistance-and-the-role-of-leadership Dr. Brené Brown – Unlocking Us Episode Title: Brené on Words, Actions, Dehumanization, and Accountability https://open.spotify.com/episode/3VeEuyFibDfesoCOx5jUA7?si=2ad2d35a9b1b46ca A Slight Change of Plans – by Dr. Maya Shankar A conversation with Daryl Davis – in the episode titled: A Black Musician Takes on the KKK https://www.pushkin.fm/episode/a-black-musician-takes-on-the-kkk/ Fully captioned videos are available on YouTube
"When you're accustomed to privilege, equality feels like oppression". The pandemic has been a change that has happened to us, and with that comes a feeling of a loss of power. When a crisis prompts a change, unexpectedly, there is a danger that this loss of power and control can manifest in very negative responses to change. Understanding power dynamics, who gains and loses power, and how to use a change impact assessment to plan a path through change helps to navigate this effectively. As humans we have emotional responses to change, and being able to move through a negative emotional state is key to navigating change effectively and hearing another person's fear is a deeply humanizing experience.
More equality is better for everyone. At the end of the day, it's not a negotiation. We can't go back. Fully captioned videos are available on YouTube Reference: Doug Muder, The Weekly Sift https://weeklysift.com/2012/09/10/the-distress-of-the-privileged/
We all want to implement change that seems to ignite a spark and start an unstoppable fire within our communities and organizations. Going Viral is what it feels like when a change builds up momentum, excitement and effort in the first stage and gathers speed as it impacts more and more people. Tying the ideas of the Technology Adoption Curve, Crossing the Chasm and Tipping Point Change Influencers, we learn more about how bringing together the champions, critical innovators and early adopters will create the ideal circumstances to start the unstoppable wave of a big change.
Fully captioned videos are available on YouTube
If you're considering purchasing any of the resources we mention in the podcast, consider doing so through one of our affiliate links below! You can add to our virtual "tip jar" through a commission through your favourite retailer.
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AuthorNatalia Lobach is the founder and principal of Charthouse Advisory Services Archives
December 2022
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